EG SKY - Amadeus Responsible Ticketing Agent Diploma

EG SKY - Amadeus Responsible Ticketing Agent Diploma

Course Contents:

1- Travel & Tourism Business Environment

2- What means by Responsible Ticketing Agent? 

3- CRSs vis-à-vis GDSs

4- New Destrbution channels

5- Geography in Air Travel

6- Amadeus GDS Basic Tasks

• Task 1: Building all type of Passenger(s) Reservation.

• Task 2: Ticket(s) Issuance

• Task 3: Void Ticket(s)

7- Amadeus GDS Advanced Tasks

• Task 1: Refund Ticket(s)

• Task 2: Revalidating Ticket(s)

• Task 3: Reissuing Ticket(s) 

• Task 4: Reviewing Queues 

• Task 5: Reviewing Sales Reports.

8- Amadeus Electronic Miscellaneous Document (EMD)

• Task 1: Selling Associated Ancillary Services for a Flight(s)

• Task 2: Selling Stand-Alone Services. 

9- Customer Service For Sales Agent

10- Applications of Responsibility as a Professional Ticketing Agent 

11- Selling Skills 

12- Exceptional Cases at Work followed by Final Exam.

A bout Instructor: https://eg.linkedin.com/in/amrelleithy

Diploma duration: 60 hours 5 days at Week in 1 Month.

Diploma Registration Fees: L.E 2000

For More Information call tel: 002 03 5557077 or Mob: 002 01063365358